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Privacy Policy

Effective Date: May 15, 2026

Roam RV Services respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information when you contact us or request services:

  • Name
  • Phone number
  • Email address
  • RV make/model information
  • Service location
  • Information related to requested repairs or maintenance

How We Use Your Information

We use customer information to:

  • Schedule and manage service appointments
  • Communicate regarding repairs and service updates
  • Send invoices and estimates
  • Respond to customer inquiries
  • Provide customer support
  • Send SMS/text message notifications related to services

SMS Communications

By providing your phone number, you consent to receive SMS messages from Roam RV Services regarding appointments, scheduling updates, service notifications, and customer support.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time.

Information Sharing

Roam RV Services does not sell, rent, or share customer personal information with third parties for marketing purposes.

We may share limited information with trusted service providers only when necessary to operate our business, process payments, or provide requested services.

Roam RV Services Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at rainier@roamrvservices.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Data Security

We take reasonable measures to protect customer information and limit access to authorized personnel and service providers.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly (see below).

Contact Information

Roam RV Services
Website: https://roamrvservices.com
Email: rainier@roamrvservices.com
Phone: 512-813-6806